Latin America
& the Caribbean

Preguntas Frecuentes

About Us

About Payless LAC
Age Requirements
Payment Information

Requirements For Renting

Age Requirements
Payment Information
Drivers' License
Driving Record
Requirements and Restrictions
Local Renter Restrictions
Additional Drivers


Why rent a car at
What does it take to rent a car?
No Show
How can I get a copy of my receipt or rental agreement?
After Hours
Cancellation Policy

Car Rates

Concession Recoupment Fee
Customer Facility Charge
Energy Recovery Fee


What happens if I have a car out on rent that gets recalled?
Does Payless provide a Roadside Assistance Program?
Traffic Violations
Roadside Assistance Program (RSP)
Mechanical Problems
Car Types
Grace Period
Parking/Traffic Violations
Toll Road Requirements


Geographical Restrictions

Payment Options

Debit Cards
Pay Now Terms & Conditions

Equipment Options & Special Requirements

Fuel Policies/Charges
GPS Tracking
Special Equipment
Disabled Drivers

Protections & Coverages

Personal Auto Insurance
Renters Liability Protection (RLP)
Proof of Insurance
Personal Accident/Effects Insurance (PAE)
Collision Damage Waiver (CDW)
Supplemental Liability Insuance (SLI)
Insurance Covered (by my Credit Card)

Rental Policies

No Smoking
Border Crossing
Privacy Policy
Reservations Hold Policy
One Way Rentals
Vehicle Hold


What is Payless Perks?

Customer Service

Does Payless have a lost and found?
Is Payless compatible with Tripit?